At Oakwood Veneer, we have a simple philosophy: make sure the customer is happy.
Because of our commitment to this, we offer a 100% Guarantee on everything you purchase no strings attached. We are so confident you will be completely satisfied with your veneer purchase, we do not charge a re-stocking fee, ever! We are the only company in the industry to do this.
Seller warrants merchandise to be free from defects in material and workmanship. Customer assumes all responsibility and liability for use and results of materials purchased under this agreement. Seller makes no other warranty, express or implied, except as stated herein. Seller's liability under this warranty is limited to the purchase price of veneer/edgebanding only and does not cover labor and associated material cost.
Request for returns must be made within 60 days of invoice date along with a return goods authorization number issued by Oakwood Veneer, or shipments may be refused. Any material returned after 60 days will be subject to veneer credit only.
Detailed return policy
Wood is not laminate so color and grain can vary a great deal from sheet to sheet. We understand that this sometimes may be an issue. If you are trying to match an existing veneer or sample, we ask that you either send us a small piece or email a picture of what you are trying to match and we will make every attempt to find you what you are looking for.
The veneer you ordered should come to you free of defects and damage and ready to install. Please inspect all veneer thoroughly as soon as you receive it and call us immediately with any issues or questions. On the rare occasion of damage during transit, please notify us immediately and we will replace the item for you right away.
Damaged in Transit or Missing Items
Cancelled Orders / Refused Orders
We ship throughout the UK, Ireland and Europe with standard delivery in 5 - 7 days!*
*Depending on customs clearance.
** Delivery by FedEx Great Rates - delivery times and prices may vary.
Information on some of our other veneers:
Alder Veneer, Beech Veneer, Birch (Red) Veneer, Birch (White) Veneer, Bubinga Veneer, Butternut Veneer, Cherry Veneer, Cypress Veneer, Douglas Fir Veneer, Carpathian Elm Burr, Hickory Veneer, Jatoba Veneer, Lacewood Veneer, Madrone Veneer, Makore Veneer, Maple Veneer, Padauk Veneer, Pearwood Veneer, Purpleheart Veneer, Red Oak Veneer, Sapeli Veneer, Sycamore Veneer, Teak Veneer, Walnut Veneer, Wenge Veneer, White Oak Veneer, Zebrano Veneer